FOR BOOGALU PRODUCTIONS - HOSTED IN HAVANA
TRAVEL PROGRAMS & SERVICES
1. AGREEMENT ACCEPTENCE
All travel program participants will be deemed to have accepted this agreement and terms of service by signing below and/or by paying the travel program deposit. Please note that your travel program cannot be confirmed unless these terms and conditions have been accepted.
2. PAYMENT POLICY
A $300 non-refundable deposit, payable by check, cash, or credit card, is due at the time of registration. Credit card payments may be subject to a surcharge fee. The fee schedule for the travel program will be indicated in the travel agreement based on the type of program the client is participating in.
3. CANCELLATION AND REFUND
Boogalu Productions reserves the right, in its sole discretion, to reject any individual or travel group at any time prior to start date, or to cancel the program in which a participant or group is scheduled to participate. Travel program cancellation may result from: too few participants, natural disaster or adverse weather conditions, political, economic, or social instability, or any other events outside of Boogalu Productions control. In the event of such a cancellation by Boogalu Productions, or if a participant or travel group has been rejected, the total amount paid to Boogalu Productions will be refunded including any deposit.
If a participant or travel group cancels their trip for any reason, the non-refundable deposit can be applied to any other Boogalu Productions program in the next 12 months or transferred to other travelers of their choice. If a participant or travel group cancels their trip before the trip start date - they will be charged 25% of the program fee and the remainder refunded. If a participant or travel group, while on the trip, for any reason cannot continue with the program - they will be charged 50% of the program fee and the remainder refunded if the program is less then half completed and no refund if the program is more then half completed.
Comprehensive travel insurance is advised for participants wanting to guard against unforeseen cancellations as Boogalu Productions nor does accept responsibility for illness or accidents of any kind prior to or during travel.
4. CUBA COUNTRY CONDITIONS AND ACCOMMODATIONS
Participants should be aware that Cuba has particular features which may or may not appeal to you, including weather, food, water, local customs, etc. It's living standards, practices and conditions with respect to the provision of utilities, services and accommodation at your destination are different. Such standards may not be comparable to those you would expect from similar establishments in Canada or the United States.
5. CHANGES TO ITINERARIES AND ACCOMMODATIONS
Boogalu Productions makes every attempt to insure accommodation reservations and itinerary activities are as planned. However, in circumstances beyond our control, changes may occur. We therefore reserve the right to change itinerary activities and substitute accommodations whenever necessary without notice.
6. UNITED STATES CITIZEN AND RESIDENT TRAVELERS
Licensed U.S. travelers are solely responsible for ensuring the validity of their license. Unlicensed U.S. travelers are solely responsible for any consequences that may arise as a result of Cuba travel. Participants are responsible for having a valid passport and Cuban visa before traveling.
7. PROGRAM SUPPLIERS
Boogalu Productions takes great care in selecting the suppliers of services (accommodations, transportation, teachers/professionals), which together form the travel program you have purchased. We act solely as agents for these suppliers which are independent parties over which we exercise no direct control. We shall not be liable for any claims, losses, damages, costs, expenses, delays or loss of enjoyment of any nature or kind whatsoever, to you or your traveling companions or group members, resulting from the acts, omissions or negligence of these suppliers.
8. RESPONSIBILITIES AND OBLIGATIONS OF PARTICIPANT
All program participants and travel groups are expected to obey the laws and regulations of Cuba and failure to do so will relieve Boogalu Productions of any and all obligations it may otherwise have to the offending tour participant or travel group. Boogalu Productions also reserves the right to exclude a program participant or travel group from all or part of a program if the participant's or travel group's conduct, before or after departure, appears likely to endanger or impede the safe, comfortable, or happy progress of the travel program. In such case, the offending tour participant or travel group forfeits any claims against Boogalu Productions. Participants acknowledge that any loss of property, injury, accident, or health problems incurred during the program is not the responsibility of Boogalu Productions.
9. PERSONEL INFORMATION
Boogalu Productions guarantees that under no circumstances will it share your personal information with any agency, government, organization or private concern unless absolutely necessary or required by airlines, hotels, or transport companies. It is the responsibility of each participant to properly inform Boogalu Productions of any medical problems or special dietary requirements you may have.
10. MEDIA USE
Video or photos taken on the program by Boogalu Productions may be published by Boogalu Productions for promotional purposes. If individual participants make it known they do not wish to have videos or photos taken or published of them, Boogalu Productions will not include them in the images.
11. AMENDMENTS TO AGREEMENT
If after accepting this travel program agreement, and the client/travel group or Boogalu Productions travel director want to make changes, all parties will have to agree on the changes, and will then amend the document with their initials and date.